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Customer Success Manager

Help the companies that bought a product actually use it well, so they stay and grow.

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Typical pay
€32k–€58k
Usual education
Degree or experience
Outlook
Strong across European SaaS and fintech companies.

A day in the life

Run a check-in call with a client, dig into why usage dropped, coordinate with engineering on a bug, and prep a renewal case.

Ways in

  • Support role then promotion
  • Any degree
  • Sales or account management move

What to study at 16

The subjects you choose for the final years of secondary school can shape which degrees, exams and careers are easiest to reach. This is about choosing courses, not choosing a school.

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Skills that matter

Best courses to take

The study routes that lead most directly into this career.

Degree

BSc Business Management

Broad grounding in how organisations work: strategy, finance, operations and people.

Account and commercial skills.

Helpful school subjects: Maths, Economics, English

Places that hire for this

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