IT Support Technician
Keep people's laptops, accounts and systems working — the front door into most tech careers.
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- Typical pay
- €24k–€40k
- Usual education
- School leaver friendly
- Outlook
- Consistent demand everywhere, with clear routes into cloud and security.
A day in the life
Reset access for a new starter, fix a failing laptop, document a recurring issue, and set up hardware for a new office floor.
Ways in
- No degree needed
- IT apprenticeship
- CompTIA-style certifications
What to study at 16
The subjects you choose for the final years of secondary school can shape which degrees, exams and careers are easiest to reach. This is about choosing courses, not choosing a school.
Spain
Bachillerato de Ciencias y Tecnología
Portugal
Ciências e Tecnologias
France
Bac général — spécialités
Germany
Oberstufe — Leistungskurse
Italy
Liceo scientifico
Netherlands
Profiel Natuur & Techniek
Skills that matter
Best courses to take
The study routes that lead most directly into this career.
BSc Information Systems
Where technology meets the business: databases, integration and IT operations.
Practical, employer-recognised grounding.
Helpful school subjects: Maths, IT, Business
Cloud Computing Certification (AWS/Azure/GCP)
Short, industry-recognised training in cloud infrastructure and deployment.
Quick way to stand out for a first role.
Helpful school subjects: IT, Networking
Network Systems Administration (Grado Superior)
Servers, networks, cloud basics and security — the standard Spanish route into IT operations.
The most direct vocational route into IT support and operations.
Helpful school subjects: Networking, Operating systems, Security
MBO Level 4 ICT Specialist
Dutch four-year vocational diploma in IT support, networks or software, with the option to continue to a university of applied sciences.
Dutch level 4 diploma, with the option to continue studying later.
Helpful school subjects: IT support, Networks, Programming