Retail Banking Adviser
Help everyday customers with accounts, mortgages, savings and money worries in branch or by phone.
Save this career to see your personalized pathway in My Senda.
- Typical pay
- €24k–€38k
- Usual education
- School leaver friendly
- Outlook
- Branch numbers are shrinking, but advisory and digital-support roles keep hiring.
A day in the life
Meet a couple about their first mortgage, explain a savings product, flag a suspicious transaction, and finish compliance training for a new product.
Ways in
- School leaver programme
- Banking apprenticeship
- Customer service role then internal move
What to study at 16
The subjects you choose for the final years of secondary school can shape which degrees, exams and careers are easiest to reach. This is about choosing courses, not choosing a school.
Spain
Bachillerato de Humanidades y Ciencias Sociales
Portugal
Ciências Socioeconómicas
France
Bac général — spécialités
Germany
Oberstufe — Leistungskurse
Netherlands
Profiel Economie & Maatschappij
Poland
Liceum — rozszerzenia
Skills that matter
Best courses to take
The study routes that lead most directly into this career.
Banking & Finance Apprenticeship
Earn while you train inside a bank, often to degree level.
Earn while you qualify, no degree needed.
Helpful school subjects: Maths, English
BSc Business Management
Broad grounding in how organisations work: strategy, finance, operations and people.
Route in if you prefer university first.
Helpful school subjects: Maths, Economics, English
Places that hire for this
Banco BPI
Estágios profissionais with early client contact in branches and corporate banking.
UniCredit Bank Austria
Bankkaufmann/-frau apprenticeship leading to branch advisory work.
Barclays
Internships, apprenticeships and graduate programmes open to students in this area.
BBVA
Customer adviser roles across Spain
Caixa Geral de Depósitos
Branch and back-office roles fill through estágios profissionais and the graduate programme.
CaixaBank
Branch adviser and school leaver entry
Citi
Internships, apprenticeships and graduate programmes open to students in this area.
Erste Group Bank
Branch and advisory roles across Austria, often entered through a bank apprenticeship.
HSBC
Internships, apprenticeships and graduate programmes open to students in this area.
ING
Digital-first customer adviser roles