Technical Support Engineer
Solve tricky technical problems for business customers using a software or hardware product.
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- Typical pay
- €30k–€58k
- Usual education
- Degree or self-taught
- Outlook
- Reliable, and a common bridge into engineering roles.
A day in the life
Debug a customer's integration, reproduce the issue locally, write a fix-it guide, and feed the pattern back to engineering.
Ways in
- IT support then promotion
- Any degree
- Bootcamp
- Apprenticeship
What to study at 16
The subjects you choose for the final years of secondary school can shape which degrees, exams and careers are easiest to reach. This is about choosing courses, not choosing a school.
Spain
Bachillerato de Ciencias y Tecnología
Portugal
Ciências e Tecnologias
France
Bac général — spécialités
Germany
Oberstufe — Leistungskurse
Italy
Liceo scientifico
Netherlands
Profiel Natuur & Techniek
Skills that matter
Best courses to take
The study routes that lead most directly into this career.
BSc Information Systems
Where technology meets the business: databases, integration and IT operations.
Systems knowledge plus customer-facing practice.
Helpful school subjects: Maths, IT, Business
BTS Digital Services (SIO)
Two-year French higher technician diploma in software or network support, often done as an apprenticeship.
French two-year diploma, often done as a paid apprenticeship.
Helpful school subjects: Programming, Networks, IT support